Privacy Policy

Last Updated: September 1, 2026

At The Fab Closet, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.

By using our website or placing an order with us, you acknowledge that you have read and understood this Privacy Policy.

1. About Us

This Privacy Policy applies to The Fab Closet, an online fashion and clothing business operating in India.

For the purposes of this Privacy Policy, "The Fab Closet", "we", "us", and "our" refer to The Fab Closet.

2. Information We Collect

We may collect information that you provide directly to us when you browse our website, create an account, place an order, contact us, or otherwise interact with our services.

This may include:

Full name
Mobile/telephone number
Email address
Billing and shipping address
Order and purchase details
Payment-related information
Information you provide when contacting customer support
Any other information you voluntarily provide to us

We may also automatically collect certain technical information when you use our website, such as:

IP address
Browser type and device information
Operating system
Website pages visited
Date and time of visits
Referring website or source
Other technical information necessary for website operation and security

3. Payment Information

Payments made through our website may be processed by third-party payment service providers.

We generally do not directly store your complete debit card, credit card, banking credentials, UPI PIN, or other sensitive payment credentials on our own systems.

Payment information may be collected and processed directly by the relevant payment gateway in accordance with its own privacy policy and security practices.

4. How We Use Your Information

We may use the information we collect to:

Process and fulfil your orders
Process payments and refunds
Arrange delivery of your purchases
Provide order confirmations and shipping updates
Respond to customer enquiries and support requests
Communicate with you regarding your orders
Improve our products, website, and customer experience
Prevent fraud, misuse, and unauthorised activity
Maintain website security
Comply with applicable legal and regulatory requirements
Send promotional or marketing communications where permitted by applicable law and, where required, with your consent

5. WhatsApp, SMS, Email and Other Communications

If you provide your mobile number or email address while placing an order or contacting us, we may use it to communicate with you regarding your order, delivery, payment, returns, refunds, or customer support.

Where permitted by applicable law, we may also send promotional communications about our products, offers, or updates.

You may opt out of promotional communications at any time by contacting us or by using the unsubscribe/opt-out mechanism provided in the communication, where available.

Please note that opting out of marketing communications will not prevent us from sending essential transactional or service-related communications concerning your orders.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, maintain security, and provide a better shopping experience.

Cookies may also be used by third-party services integrated with our website for analytics, payment processing, advertising, or other functionality.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of parts of our website.

7. Sharing of Information

We do not sell or rent your personal information to third parties for their independent marketing purposes.

We may share necessary information with trusted service providers who help us operate our business, including:

Website and e-commerce service providers
Payment gateways and payment service providers
Courier and logistics partners
Technology and hosting providers
Customer support and communication service providers
Analytics and advertising service providers, where applicable
Professional advisers, auditors, or legal service providers
Government authorities or law-enforcement agencies where required by applicable law

We only intend to share information that is reasonably necessary for the relevant purpose.

8. Third-Party Services

Our website may contain or use services provided by third parties, including payment gateways, courier/logistics providers, analytics services, advertising platforms, social-media services, and other technology providers.

These third parties may process information in accordance with their own privacy policies and terms.

We recommend reviewing the privacy policies of relevant third-party service providers before using their services.

9. Data Security

We take reasonable and appropriate measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no method of transmission or electronic storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with applicable legal, tax, accounting, or regulatory requirements.

When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

11. Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including the right to:

Request information about the personal data we hold about you
Request correction of inaccurate or incomplete information
Request deletion of personal information where legally applicable
Withdraw consent where processing is based on consent
opt out of certain promotional communications
Raise a concern or complaint regarding the processing of your personal information

To exercise a privacy-related right or make a request, please contact us using the details provided below.

We may need to verify your identity before processing certain requests in order to protect your information from unauthorized access.

12. Children's Privacy

Our website is intended for use by individuals who are legally capable of entering into transactions under applicable law.

We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

13. Data Transfers

Some of our technology, payment, communication, analytics, advertising, or other service providers may process information on servers located outside India.

Where personal information is transferred or processed outside India, we will take steps as required under applicable Indian laws and regulations.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, services, or applicable laws.

Any updated version will be published on this page with the revised "Last Updated" date.

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or the way we handle your personal information, please contact us:

The Fab Closet

Email: thefabcloset0212@gmail.com

WhatsApp/Phone: +91-7305826317

Business Address: Chennai, Tamil Nadu

For privacy-related complaints or concerns, please contact us using the details above and we will make reasonable efforts to address your concern in accordance with applicable law.