Shipping Policy

1. Shipping Charges

• A flat shipping fee of ₹60 will be applicable on orders below ₹1,499.

• Free shipping is available on orders of ₹1,499 and above.

• Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

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2. Delivery Locations

• We currently deliver orders across India, subject to serviceability by our courier partners.

• Certain remote or non-serviceable locations may be subject to delivery restrictions depending on the courier network.

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3. Order Processing

• Orders are generally processed and dispatched within 1–3 business days after the order is successfully placed and payment is confirmed.

• Orders placed on Sundays, public holidays, or during periods of high order volume may require additional processing time.

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4. Delivery Time

• After dispatch, delivery generally takes approximately 3–7 business days, depending on the delivery location and courier service.

• Delivery timelines are estimates and may vary due to factors beyond our control, including weather conditions, courier delays, public holidays, strikes, natural events, or other unforeseen circumstances.

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5. Order Tracking

• Once your order has been dispatched, you will receive the shipment tracking details through the contact information provided during checkout.

• You may use the tracking information to monitor the status of your shipment.

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6. Incorrect or Incomplete Address

• Customers are responsible for providing accurate and complete delivery information at the time of placing an order.

• The Fab Closet will not be responsible for delays, failed deliveries, or additional shipping costs arising from an incorrect, incomplete, or outdated delivery address provided by the customer.

• If an order is returned to us due to an incorrect address, failed delivery attempts, or the recipient being unavailable, additional shipping charges may apply for re-dispatch.

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7. Delayed or Lost Shipments

• While we work with reliable courier partners to ensure timely delivery, The Fab Closet is not responsible for delays caused by circumstances beyond our reasonable control.

• If your shipment appears to be significantly delayed or is reported as lost by the courier partner, please contact us at [thefabcloset0212@gmail.com/ 7305826317]. We will coordinate with the courier partner and assist you as reasonably possible.

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8. Damaged Packages

• If you receive a package that appears damaged or tampered with, please contact us as soon as possible and preferably within 48 hours of delivery.

• We may request photographs or videos of the package and the product received to help us investigate the issue with the courier partner.

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9. Delivery Confirmation

• An order will be considered delivered once the courier partner's tracking system records the shipment as delivered.

• If you believe your order has been incorrectly marked as delivered, please contact us promptly so that we can investigate the matter with the courier partner.

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10. Changes to This Shipping Policy

• The Fab Closet reserves the right to modify or update this Shipping Policy at any time.

• Any changes will be effective once the updated policy is published on our website.

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11. Contact Us

For questions regarding shipping or your order, please contact us:

The Fab Closet
Email: thefabcloset0212@gmail.com
WhatsApp: 7305826317
Website: www.thefabcloset.in