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At The Fab Closet, we want you to be happy with your purchase. We carefully check every product before shipping, but in the rare event that you receive a damaged or defective product, we are happy to assist you.

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1. Returns

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We offer an easy return option if you are not satisfied with your purchase.

• Returns can be requested within 7 days of receiving the product.

• A return shipping charge of ₹60 will be applicable.

• The product must be unused, unwashed, and in its original condition with the original packaging and tags intact.

• Products that have been used, washed, altered, damaged after delivery, or returned without the original packaging may not be accepted.

• Once the returned product is received and inspected, we will process the applicable refund.

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2. Damaged or Defective Products

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If you receive a product that is damaged, defective, or different from what you ordered, please contact us within 48 hours after the delivery.

To process a refund for a damaged product, we require proof of the damage.

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Unboxing Video Requirement

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We strongly recommend recording a continuous product opening/unboxing video when you receive your package.

The video should clearly show:

• The package before opening

• The package being opened

• The product and any visible damage or defect

The unboxing video will be required as proof when raising a claim for a damaged product. Without sufficient proof of damage, we may not be able to approve a damage-related refund.

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3. Refunds

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Refunds will be provided only after the returned product has been received and inspected by us.

• For an approved damaged/defective product claim, the eligible refund will be processed without the ₹60 return shipping charge.

• For a regular return, a ₹60 return shipping charge will be deducted from the refund amount.

• The refund will be initiated only after we receive and inspect the returned product.

• Refunds will be processed to the original payment method used for the purchase, where applicable.

• The time taken for the refund to reflect in your account may depend on your bank or payment service provider.

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4. Products Not Eligible for Return

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Returns may not be accepted if the product:

• Has been used or worn

• Has been washed

• Has been altered or modified

• Has been damaged after delivery

• Is returned without original tags or packaging

• Shows signs of use, stains, perfume, makeup, or other damage caused after delivery

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5. How to Request a Return

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To request a return, please contact us through our customer support/WhatsApp with:

• Your order number

• Reason for the return

• Photos/videos of the product, if applicable

• Unboxing video in case of a damaged or defective product

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Our team will review your request and provide the next steps for the return.

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By placing an order with The Fab Closet, you agree to the terms mentioned in this Returns & Refunds Policy.